Privacy Policy

The Terms

• The terms “We” / “Us” / “Our” individually and collectively refer to Takle Bandhu Saraf and the terms “You” / “Your” / “Yourself” refer to the users.
• This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 (“IT Act”) and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the IT Act.
• This Privacy Policy does not require any physical, electronic or digital signature. This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under the IT Act; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
• This Privacy Policy is a legally binding document between you and Takle Bandhu Saraf. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I accept” tab or by use of the website or by other means) and will govern the relationship between you and Takle Bandhu Saraf for your use of the Website.
  Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
• By providing us your Information or by making use of the facilities provided by the Website, you hereby consent to the collection, storage, processing and transfer of any or all of your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of your Information shall not cause any loss or wrongful gain to you or any other person.

User Information

• To avail certain services on our Websites, users are required to provide certain information for the registration process namely: (a) your name, (b) phone number, (c) email address, (d) other contact information, (e) postal address, (f) age, (g) PIN code, (h) payment options, (i) your occupation, interests, and the like. The Information as supplied by the users enables us to improve our Websites and provide you the most user-friendly experience.
  All required information is service dependent and we may use the above said user information to maintain, protect, and improve our services (including advertising services) and for developing new services.
• Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force. A record of your product interests may also be maintained and/or acquired about you from our present and/or future affiliates.
• This Website is directed to be used by adults only who are above the age of 18 years. If you are not an adult, you may look at our Website, but you should not make a purchase, register, or submit personal information to us. We do not knowingly collect information from minors. Minors should not be using this website with any personal information. In an event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.

Cookies

• To improve the responsiveness of the Website for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (“User ID”) to understand the user’s individual interests using the Identified Computer. The only personal information a cookie can contain is information you supply.
  The use of cookies is a common practice adopted by most major websites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies.
• Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our Website. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our Website to the interests of our users, to measure traffic within our Website and let advertisers know the geographic locations from where our visitors come.

Other Website

• Our policy discloses the privacy practices for our own Website only. Our Website provides links to other websites also that are beyond our control. We shall in no way be responsible for your use of such Websites.

Modifying Information

• We shall allow an individual access to their personal information and allow the individual to correct, amend or delete their information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated or it violates our rights.
  Upon request, we will grant individuals reasonable access to personal information that we hold about them. To submit a request to know, correct, amend, or delete your information, or to opt-out, please contact our Grievance Officer by sending an email to support@taklebandhu.com with “PRIVACY POLICY” in the subject line.
• If we process your personal information based on your consent, you can withdraw your consent at any time by contacting our Grievance Officer via email at support@taklebandhu.com with “PRIVACY POLICY” in the subject line. Please note that withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal
  We will review your request as soon as reasonably practicable and respond within the time periods required by applicable law. In any request you submit to us, please make clear the personal data that are the subject of your request.

Information Sharing

• We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use WordPress to power our online store. You can read more about how WordPress uses your Personal Information on their website.
• We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
  When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
• We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Retention

• We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We may retain your personal information for a longer period to address a complaint or if we reasonably believe that litigation in respect to our relationship with you is possible.
• We may anonymize personal information for research or statistical purposes, in which case the resulting data are no longer personal information subject to this Privacy Policy and we may use these data without restriction.

Information Security

• We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
• However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential, or incidental), or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party. We cannot guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas is available to anyone with Internet access.

Updates

• We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. Our Privacy Policy is subject to change at any time without notice. Your continued use of the Website following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes.
• When we update this Privacy Policy, we will post the updated version on our website. Please regularly check this Privacy Policy to ensure you are aware of the updated version.

Grievance Redressal

• Any complaints, abuse, or concerns with Takle Bandhu Saraf, shall be sent to:
  Address: Takle Bandhu Saraf, [Saraf Bazar, Nashik]
  Email: [support@taklebandhu.com]
  Phone: 0253 259 4154

Payment Security

• We do not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction.
• However, this data is not provided to us. It is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by us.

Use Of Personal Information

Marketing Emails

• The information you have chosen to provide may be used by us to create and deliver to you emails such as our newsletters, surveys, or other email messages containing product and event information, cosmetics tips, or promotions.
• If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.

Text Messages

• If you have chosen to leave your mobile phone number on the Website, you may receive text message/SMS alerts containing product and event information, cosmetics tips, or promotions on your mobile phone.
• Please note that we will never send you any unsolicited text message on your mobile phone. We do not charge any fee for you to receive any text message from us.
• However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Telephone Calls

• If you have chosen to leave your mobile phone number or landline number on the Website, you may receive phone calls containing product and event information, cosmetics tips, or promotions on your mobile phone or landline phone.

Communications

• If you have chosen to provide us with your contact information, we may provide you with service-related announcements by any means, including email, concerning the Website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration.
• These types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that we offer our customers.

Customized Service

• We may use your personal information that you have chosen to give us to provide you with customised service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails, text messages, and phone calls.

Concerning Facebook

• On our pages, you will find a button linking to our Facebook and Instagram page. Please note that, with the use of this button, the data about the visit to our pages can be linked to your Facebook / Instagram profile.
• If you do not wish to transmit data to Facebook / Instagram, please ensure that you are logged out of Facebook while logging on to our pages.
• Please be sure to note the data protection notices and policies of Facebook / Instagram, if you wish to use the corresponding button on our pages.

Behavioral Advertising

• As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Data Retention

• When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

• We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

• The Site is not intended for individuals under the age of 18.

Contact Us

• For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@taklebandhucom
• You may also send by mail using the details provided as follow: Concerned Representative,
  [Subject: Privacy Policy]
  Saraf Bazar, Nashik.